Privacy and data protection

Privacy and data protection

This notice is intended to inform you about what personal data is collected and stored when you visit this website and what rights you have in relation to your personal data.

Contact person for all questions regarding data protection on this website:

Nancy Heuer
(hereinafter referred to as Heuer Physio Star)
Phone: +41 77 809 26 49

Postal address:
Sandgrubenstrasse 44
4058 Basel

Scope of application

The following privacy policy applies to the use of this website and the services offered on it. This privacy policy informs you about the collection of personal data during your visit to this website. By using this website, you consent to the processing of your personal data in accordance with this privacy policy.

The collection and processing of your personal data is carried out in compliance with the applicable data protection laws and requirements. Furthermore, Heuer Physio Star accepts no liability for the use of this website.

In principle, Heuer Physio Star only offers services in Switzerland and is only aimed at people resident in Switzerland.

Collection of general data and information

Each time the website is accessed, a range of general data and information is collected. This general data and information is stored in the server log files. The browser types and versions used, the operating system used by the accessing system, the website from which an accessing system accesses this website (so-called referrer), the sub-websites which are accessed via an accessing system on this website, the date and time of access to the website, an Internet protocol address (IP address), the Internet service provider of the accessing system and other similar data and information which serve to avert danger in the event of attacks on the IT infrastructure of Heuer Physio Star can be recorded.

This data and information is required to display the content of this website correctly, to optimize the content of this website, to ensure the long-term functionality of the IT infrastructure of Heuer Physio Star and the technology of this website and to provide law enforcement authorities with the necessary information in the event of a cyber attack.

Furthermore, Heuer Physio Star can evaluate this data and information statistically and also with the aim of increasing the data protection and data security of the IT infrastructure of Heuer Physio Star. The data and information collected will only be processed for the aforementioned purposes and will then be deleted.

Links to other websites

This website may contain links to websites of other providers. Heuer Physio Star has no influence on these websites, their content, offers or availability or the data protection declarations and provisions applicable there. It therefore disclaims all liability.

Cookies and other services

Heuer Physio Star itself does not use cookies on this website.

The online booking form is provided by the external provider tBooking. When the online booking form is called up, tBooking sets a session cookie that is technically necessary for the appointment booking. The integration of the online booking form also requires that third-party providers can record and process the IP address and other information of visitors to this website. By using the online booking form, you agree to this and accept privacy policy of tBooking.

Communication possibilities

The Heuer Physio Star website contains certain information that enables quick electronic contact and direct communication, which also includes a general e-mail address. If you contact us via the communication options offered on the Heuer Physio Star website, your contact details and content will only be used to process and respond to your inquiry.

When contacting us via the "Chat on WhatsApp" button, WhatsApp will open on your device or you will be redirected to WhatsApp. The use of WhatsApp is subject to the WhatsApp privacy policy.

Please note: It cannot be guaranteed that your data will be transmitted confidentially. Therefore, no confidential data (medical concerns etc.) should be transmitted when contacting us.

Your rights

Based on the data protection law, you have various rights, such as the right to information. To assert your rights, please contact me. I will be happy to provide you with further information in this regard.


Heuer Physio Star may change this privacy policy at any time without prior notice. The current version published on this website shall apply. If the data protection declaration is part of a contract with you, I will inform you of the change by e-mail or other suitable means in the event of an update.


Please note: The above text has been translated by us from German into English and reflects the German version to the best of our knowledge and belief. However, binding is the German version.