How the Physio Star home visit works:
According to the arrangement I will come to your specified address and bring my professional equipment with me. This consists of a range of highly qualified equipment used in modern practices, from a mobile couch to an ultrasound machine. Depending on what is needed, I will set up the equipment in your room. An extra room is not necessary, but there should be enough space for movement. Please wear comfortable clothing that does not restrict your movement. If you already do sport, you already know your way around.
If you are or have been undergoing medical treatment for symptoms, please have documents relating to your findings or the course of treatment ready, e.g. X-rays, MRI, medication. It is not necessary to send the documents in advance, but please have them ready for our first appointment.
A note for the elderly and for people in the post-operative phase: Please have any aids you use in everyday life (crutches, walking aids, splints, etc.) and please also have documents about your findings or treatment history ready.
Duration and price per session:
The duration depends on which service or type of treatment you would like to book. You can choose between short and longer sessions. When booking online, you will see the treatment duration in minutes with the corresponding price and can make your selection. Payment is only made after the treatment appointment, not when booking the appointment.
How to book online:
- Open the booking form and select your desired service first. The prices per unit are shown directly next to it. Then select your desired date in the calendar, where available dates are clearly displayed.
- Now please enter your contact details and, if applicable, your health insurance details and submit the form. You will receive confirmation of the appointment and we will have a binding, fee-based contract. Please read the terms and conditions.
- There is another form for questions on the contact page. You can also reach me via WhatsApp. If I am busy at the time, I will reply as soon as possible.
Costs for self-payers and health insurance billing
- In principle, all my services can be booked and financed by self-payers. You will receive an invoice from me after each appointment.
- Currently, it is unfortunately not possible to bill the insurance company or reimburse the costs but it is planned for the future.
- Please understand that I cannot answer any questions about the cost regulations of your health insurance. Please contact your health insurance company directly.
- For some offers such as the Pilates Reformer Training or for long journeys there may be additional charges. You will receive cost information on direct request.
Contractual terms
By submitting the booking form or otherwise booking an appointment with me for a service, you are obliged to pay. You will receive an invoice from me for the service provided. Please note that the invoice must be paid even if you do not use the booked appointment or cancel it too late. Please read the general terms and conditions for cancellation regulations and cancellation fees in detail.